Illume — 'Your brighter path to dental care' in Cheltenham & Gloucestershire

We endeavour to do our absolute utmost to ensure you are happy with your treatment and your experience with us.

In the event that you have any cause for complaint our aim is to resolve your issue as swiftly as possible, with goodwill and to your satisfaction. To assist us in doing this, in the first instance, please speak to one of our Client Coordinators or your clinician to seek to resolve the issue. To maintain client confidentiality you will be seen in a private area of the practice.

If your issue remains unresolved please speak to Alison our Non-Clinical Director on 01242 522230 who will gather all the facts and respond within 3 working days.

For the full copy of our complaints procedure please contact the Non-Clinical Director.